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COUNSELLING SERVICE TERMS AND CONDITIONS
  1. It is agreed that the content of our work together will be conducted in accordance with the BACP Ethical Framework for Good Practice in Counselling and Psycotherapy.
  2. In accepting any form of counselling you have familiarised yourself with the information provided on how does it work and what does it cost.
  3. You are 18 years of age or older.
  4. You agree to supply only true information, and you agree in particular to supply your true name and contact details. You agree not to deliberately omit significant information.
  5. You agree that during our initial communications, we will both need to evaluate whether we believe we can work together effectively, and that either party may discontinue our counselling relationship at any time.
  6. You agree that you are seeking services specifically for personal counselling or therapy, or clinical supervision, and not in connection with any research project either for publication or for private use.
  7. You agree that the counselling or therapy services will be provided by Counselling Solutions, that the provision of these services will be understood to take place in England, and that the provision of these services and all our work together will be governed under the laws of England and Wales.
  8. You agree that neither Jenny Charles or Counselling Solutions provides a 24-hour emergency service. You agree to identify appropriate services in your local area which will be able to provide emergency assistance, should it be required.
  9. Cancellation or postponement of any service will require 24 hours notice, if less than 24 hours notice is given the full charge for the session will become due.
  10. You agree that Jenny Charles, not being a physician, will not provide medical advice, and that no counselling or therapy services provided via this site will be construed as the practice of medicine or telemedicine.

GENERAL DISCLAIMER

The content of this Site is provided for general information purposes only and is not intended to be a substitute for face-to-face professional advice. The content in this site should only be used for reference and not relied upon for diagnosis or treatment of a mental or medical condition. You should not delay seeking professional advice as a result of the content of this site. You may ask that your details be removed from our system by emailing us at mail@counsellingsolutions.co.uk